This policy explains what information we collect, how we use it, and the choices you have when using Aristore's app, website, delivery, wallet, and retail services.
Last updated: April 23, 2026We collect account details such as your name, phone number, email address, and delivery information when you create an account or place an order.
We also collect order activity, payment status, device information, support messages, and app usage data so we can operate and improve Aristore.
We use your information to process orders, coordinate fulfilment, deliver products, confirm payments, provide support, prevent fraud, and personalize your shopping experience.
We may also use your contact details to send service updates, delivery alerts, promotions, and important account notifications.
Payment information is used to complete purchases, process refunds, manage wallet activity, and keep transaction records.
Where payments are handled by third-party providers, those providers may process information according to their own privacy and security requirements.
We use delivery addresses, location coordinates, and fulfilment details to route orders, estimate delivery availability, and support customer service.
Location information is used only where needed to provide Aristore services such as delivery, branch availability, or order tracking.
When your order involves a partner seller, we may share the limited information needed to prepare, fulfil, or support that order.
We may also work with logistics, payment, analytics, communications, and technology providers who help us operate the platform.
We use reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or alteration.
No digital service can guarantee absolute security, but we work to keep your data protected and limit access to people and systems that need it.
You may update your account details, manage saved addresses, and contact us if you want to access, correct, or request deletion of your personal information.
Some information may need to be retained where required for legal, tax, fraud-prevention, accounting, or dispute-resolution purposes.
We may update this Privacy Policy as Aristore grows or as legal, operational, or product requirements change.
When we make meaningful updates, we will revise the date on this page and may notify users through the app or website.
If you have questions about this Privacy Policy or how Aristore handles your data, please contact us through the official Aristore support channels.